travel tips

Top 10 Tips to Stay Safe While Traveling

January 26, 2021 By Marvelous Mouse Travels Leave a Comment

Marvelous Mouse Agent Jen McGurn shares with us her top 10 travel safety tips! You can connect with Jen here! https://www.facebook.com/JenMMarvelousMouseTravels

1) Do your research. Even though I am a travel agent and I provide my clients so much information about their destinations and resorts and/or cruise ship, I always recommend that they do some research on their own just so they feel confident about their destination. The more confident you are as traveler, the better off you will be on so many levels!

2) Make sure someone at home has copy of your itinerary.

3) Stay in well-populated, well-lit areas and always be aware of your surroundings. If possible, do not travel alone.

4) Do not accept drinks from strangers and never leave your drink unattended. If using the mini-bar, examine the bottle for evidence of tampering.

5) Don’t carry a lot of cash. The less cash you carry, the less you will lose if anything happens to your wallet.

6) Don’t share a cab. While it may be enticing to split the fare, it’s not worth the risk. Always find out the fare before accepting the ride.

7) Photocopy all important information including your passport, both sides of your credit cards, travel itinerary, other ID’s and contact information. Leave one copy with a friend or relative back in the States and another in your room safe or email the documents to your account for easy access. In the event of a theft, you will have the information to fax to the U.S. Embassy and be able to get an emergency replacement passport. Having your credit card information will make it easier to report your card lost or stolen.

8)Blend in! Try not to wear clothing that screams tourist! Be aware many countries and islands have clothing laws or guidelines. For example, on many Caribbean islands it is illegal to wear camouflage, that is reserved strictly for the military.

9) When visiting beaches, always wear water shoes. They protect your feet from rocks, broken shells, hot sand or sea urchins!

10) Last, but certainly not least, protect yourself and your travel investment with travel insurance. If something does go wrong, travel insurance can help you with medical bills, lost luggage, delayed flights, weather related evacuations and so much more!

Medical Care While On Vacation

December 9, 2020 By Marvelous Mouse Travels

Thank you to our Marvelous Mouse agent Megan Guinnup for sharing her experience on receiving medical care for her little while while on vacation at Walt Disney World!

I know – it’s that taboo topic no one wats to talk about, because it’s not something you want to deal with on your vacation…. Unfortunately, I had to on one of our recent Walt Disney World vacations!

What happened? My youngest woke up in the middle of the night and was burning up. He had recently had surgery, so the fever warranted a trip to the ER. After consulting my Medical Care Tips sheet in my client packet, I contacted the Front Desk at our resort, and they called Reedy Creek EMTs to transport us to Celebration Hospital ER in an ambulance. Everyone made sure he was safely secure on the gurney before we even left the room and the manager gave us a voucher for a taxi back – totally unexpected and very much appreciated!!! My little guy loved the ride, the EMTs were super kind and very considerate with my (then) 1 year old! We were well taken care of at the ER, we left with a prescription and instructions on how to fill it, and used our taxi voucher to head back to the resort.

When we arrived back at the resort (still basically the middle of the night), the Cast Member at the Front Desk asked us to wait a moment while she got the manager. The manager asked which park we were headed to the next day, and gave us some extra fast passes so that we could sleep in a bit but not miss out on too much!!! They also gave us the card of a pharmacy that will fill and deliver your meds to you on property – either at your resort or in a park (they will meet you at First Aid or at the gate).

Nope, that’s not all! The manager had noticed we were celebrating my husband’s safe return from yet another deployment to Afghanistan, so she arranged for a gorgeous and tasty treat to be delivered to our room, along with some goodies for my kids! What started out as a nightmare vacation turned into the most magical and pixie dust filled visit we’ve ever had!

So if you have any sickness or medical trouble while at Walt Disney World, make sure you head to First Aid (if you’re in the parks) or call down to the Front Desk at your resort to ensure you receive the care you or your family member needs!

For more information on a Walt Disney World vacation of your own, please contact us here at Marvelous Mouse Travels!

Discover Sandals Resorts in Montego Bay!

November 30, 2020 By Marvelous Mouse Travels

Our Marvelous Mouse agent Jen McGurn shares with us her recent experience at Sandals Royal Caribbean and Sandals Montego Bay! Protocols and procedures are always changing, be sure to check with your travel agent for the most up to date Covid requirements for your destination. If you do not have an agent reach out to us! We would love to curate your next adventure!

I recently had the opportunity to spend 5 days at Sandals Royal Caribbean Resort. During my stay, I toured the resort, as well as Sandals Montego Bay. Join me as I share information on both resorts, as well as talk about the health screening process required for entry into Jamaica and the safety protocols in place at the resorts.

Let’s start by talking about my trip preparation and arrival in Jamaica. Jamaica is requiring a negative COVID test for entry. At the time of this post, you need to be tested between 10 and 2 days prior to travel. My husband and I both tested at a local Urgent Care Facility and thankfully tested negative. Jamaica is very specific about the documentation you need to present in order to be allowed entry. This is where having a travel agent can be especially helpful! We literally saw people being denied entry because they did not have the proper paperwork! We made sure everything was in place, applied for our Travel Authorization and anxiously awaited our trip!

At our airport, we were required to present the appropriate forms and test results prior to check in. Once we arrived, all of our documentation was checked again at Customs. We booked a service called Club Mobay and I would never travel to Jamaica without it. We were greeted at the gate and escorted through the entire process. We bypassed a huge line and went straight through. The entire process took about one hour from touch down to resort shuttle.

Now, on to the fun stuff! Sandals provides complimentary transfers to and from your resort. For the transports, whether a shared shuttle or private vehicle (based on your room category), masks are required by the driver and all passengers. The 2 resorts in Montego Bay that I visited are a very short ride from the airport. We were greeted at the entrance with cool towels, water and porters who handled getting our luggage right to our room.

As guests booked in a Butler category room, we were taken to the Club Sandals lounge for private check-in. We were offered a variety of finger foods and beverages. We decided to toast the start of our vacation with champagne. Our Butler greeted us once check-in was complete and gave us a walking tour of the entire resort, even stopping to make sure we had the drink of the day right off the bat! He also gave us a complete overview of our room and asked what we would like to have our in room mini bar stocked with during our stay. Our room was absolutely beautiful! We had a large balcony that overlooked our semi-private pool, a King Size 4 Poster bed, and a jetted tub/shower combination. We also were located just steps from the main pool, dining and 2 bars!

Throughout our stay, we took advantage of the Water Sports that are included with your stay. We went snorkeling and enjoyed a ride on a glass bottom boat. We also spent quite a bit of time on the private island, which is just a short, complimentary boat ride away.

Let’s talk food and drinks! Between the two resorts, you have 21 Restaurants to choose from. They range from counter service options for pizza, sandwiches, Jerk Fish or chicken and Empanadas to full service, gourmet dining. There is something for even the pickiest eater. We primarily ate at our resort , but we did enjoy two of our favorite dinners at Sandals Montego Bay. We also loved Cafe de Paris, where we would go for iced coffee and sweet treats.

There are several bars located on each property, including swim up bars so you don’t need to leave the pool to get a drink! Each resort has a drink of the day, as well as your favorites. The bartenders are super accommodating and the drinks are made with top shelf liquor.

Alright, back to that Butler! Butler service is absolutely worth the splurge! Shout-out to Nicolas and Steve, our amazing Butlers. In addition to making dining and activity reservations for us, they also escorted us to dinner each night. Each night, they would check in to see what we would like in our cooler that they filled for us when they reserved us a spot on the beach. We were greeted by a treat or two each afternoon. We returned to fresh cookies, fruit and cheese plates, champagne, a bubble bath and flower petals on the bed. It was heavenly.

Having a Butler also means you can have room service. I awoke each morning to a delicious breakfast with fresh coffee and a Mimosa. Another perk of having a Butler is the private transfers to and from the airport. Nicolas escorted us to the BMW waiting for us on our final day, introduced us to our driver and loaded our bags into the car.

In addition to experiencing the resorts for myself, I also spent a day touring the resorts and seeing a wide variety of room categories.

I was so lucky to get to tour both an Over the Water Villa and and an Over the Water Bungalow! Check out my walkthrough below!

https://www.facebook.com/watch/?v=2810553289234044

Regarding COVID, Sandals is taking every precaution to keep guests safe. As I mentioned, everyone entering the country must provide a negative COVID test. Temperatures are checked upon arrival and it is possible that you will be retested at the airport.

On resort, guests are only required to wear masks when using the shuttle service. Masks are optional the rest of the time. Staff is wearing masks at all times. Rooms are cleaned based on an 18 Touchpoint system. Rooms are cleaned and then sealed from the outside. The common areas throughout the resort are constantly being cleaned. Hand Sanitizer is also required when entering a dining or shopping are. Sandals has over 20 All Inclusive Resorts throughout the Caribbean. At each resort, there are numerous room categories. Being able to experience these resorts first hand is so important for me as your travel partner.

As a travel agent, I am familiar with each category and notice details you may not, such as which rooms have very high beds, whether there is a deep tub to step into or a Walk In Shower (or BOTH!), which rooms are closest to dining and which are right on the beach. So much goes in to choosing the best room for your wants and needs. I also have built personal relationships with the General Managers and Hotel Managers. They encourage us to contact them prior to our clients visiting so that they can take extra good care of them. Additionally, if an issue should arise, I know exactly who to call to get it taken care of ASAP!

If you are engaged, and dreaming of a destination wedding, Sandals is the place for you! Couples receive a free wedding ceremony with a 3 Night Stay. A wedding specialist is assigned to you and they help you create the wedding of your dreams!

Sandals Resorts are All Inclusive.

That means you do not pay extra for any of the inclusions below:

Meals
Drinks, including Top Shelf Alcohol
Entertainment
Water Sports
Round Trip Airport Transfers
Gratuities

If you are interested in planning a romantic escape, honeymoon, vow renewal or destination wedding at one of Sandals stunning Caribbean Resorts, please reach out to Jen or any of our Marvelous Mouse agents! We would love to help you plan an experience you will never forget!

Why Vacationing In A Mask Is The Most Normal Thing You Can Do Right Now!

November 21, 2020 By Marvelous Mouse Travels

Marvelous Mouse agent Lindsay Smith gives us a great perspective on traveling during this unusual time!

When travel resumed in June, travel agents everywhere jumped in the first available plane, train or
automobile that would take them to their favorite vacation destinations. When the CDC lifted the No Sail Order last month, Royal Caribbean announced that in just 24 hours, more than 20,000 people had signed up for their mock sailings – many of whom were travel agents.

Travel agents were sure that clients would feel the same about travel resuming and would be thrilled to pack their bags and finally take their long-awaited vacations. However, the growing sentiment is not fear of Coronavirus, but rather, “I don’t want to wear a mask on my vacation. I don’t want to be reminded of this virus during my personal time.”

I get it. I will follow all rules and regulations and wear my mask when required, but it’s not my idea of a good time. However, I wanted to travel. My family wanted to travel. My friends wanted to travel. Even more so – we NEEDED to travel.

According to a report from the CDC on August 14, 2020, symptoms of anxiety disorder and depressive disorder increased considerably during April-June 2020. Our vacations were cancelled. Our family gatherings were cancelled. Our daily way of life was cancelled. We remained indoors to protect ourselves and others. For the foreseeable future, our holiday traditions will most likely be altered because of limits on social gatherings.

A study conducted by Nature Neuroscience in early 2020 tracked 132 people prior to the Coronavirus pandemic. Baseline assessments measured depression and anxiety and geolocation tracking apps tracked their activity, along with text messages asking about their current mood at random times during the study. At the end of the study, participants repeated the same initial depression and anxiety assessment as well as MRI scans. The results were a strong correlation between positive emotions and diverse activity, and participants responded with emotions such as “happy”, “relaxed” and “excited” when the tracker showed the respondent visiting different locations throughout the day.

A quick Google search will return numerous studies with the same outcome. In this alternate universe we are living in, traveling, even in a mask, is one of the most normal things you can do and could be beneficial in elevating your mood and overall outlook. Traveling in a mask doesn’t remind you of your current situation; it helps you escape it – safely.

I will never forget the first trip my family took in June to a beach house in Oak Island, NC. After 3 nights, we began the drive home and my 7 year old started to cry. He didn’t want to go back home. He didn’t want to go back to an environment where he stared at the same walls every day and was reminded of everything he was missing. The vacation was the most normal he had felt in months – even while wearing a mask!

We visited Walt Disney World in August with the same result. Face coverings are
required in the parks and all public areas but my children didn’t complain once. Sure, the experience was a little different but the outcome was the same. Smiles. Excitement. Fresh air. Escape.

Thinking of cancelling your next trip because of mask requirements? This is where your travel agent can be a huge asset! Express your concerns. Work with your agent to come up with a travel solution that works best for you! There are many destinations, such as all-inclusive resorts, that do not require a mask while on site because of pre-testing requirements! Still want to travel to Walt Disney World but worried about a mask? Your travel agent can help you plan activities and “mask-breaks” that will make your trip more enjoyable!

I encourage you to take the trip. Travel out of the box you’ve been living in since early 2020. By waiting for mask requirements to be lifted, you may be missing out on exactly what you didn’t know you needed! Take advantage of these opportunities to escape your “new normal” and find the joy in traveling again!

Take a Look at the Carnival Panorama!

October 31, 2020 By Marvelous Mouse Travels

Our Marvelous Mouse agent Jaclyn Vercillo had the opportunity to check out the new Carnival Panorama! Let our experts help you plan your next cruise vacation!

The last time I was on a Carnival Cruise ship I was nine years old and believe it or not I came home with a 1st place trophy for a bikini contest. Now I know what you are thinking, but this was the early 90’s people. I heard “Bikini Contest in 5 minutes” and I raced to my room to grab my T-shirt that had a body with a bikini on it. Needless to say I beat out quite the crowd of contestants and my family was left with a fond and hilarious memory.Flash forward to almost 30 years later, I stepped onboard Carnival’s new ship the Panorama for the Feast of Fun and the ship naming ceremony. I truly didn’t know what to expect because I have been an avid DCL and Royal Caribbean Cruiser and in all honestly I have viewed Carnival as a cheaper “party cruise” boat. Well from the moment I stepped onboard, I started to eat crow. I was completely blown away but the decadence of the ship and all it has to offer. When we walked in we were swept through the Casino where they have a 2 story tall Panoramic screen (see what they did there) with floating stingrays hovering over the bar area. It was stunning. I then headed into the shop atrium to enjoy the music and see what was available. Well if diamonds and jewelry are your thing (they should be) then this is your stop, and gents the watch selection will make your mouth water. Beauty shops and Swarovski items are also glimmering throughout the shopping plaza. It’s 3 stories so give yourself some time to shop. They also have an adorable candy shop for the kids with a Dr. Seuss theme.

Speaking of kids, I snuck away to check out the tween and teen centers. Parents get ready to not see your kids at all on your trip because these areas are kid heaven. They also have a full arcade for kids and wait for it…they have the indoor trampoline park Skyzone ON THE SHIP! That was a first for me and I think it will be enjoyed by big and little kids.

Next I headed to the outside pool decks for the ship naming ceremony and the beautiful Vanna White did the honors as the ships Godmother. Emeril Lagasse also made an appearance since his culinary works will be on future ships and Guy Fieri came out since his restaurant is on the ship. It was quite the crew.

After the ceremony we roamed around the ship and had fantastic appetizers from the restaurants on the ship. Fahrenheit 555 steakhouse is beautiful, I ate a ton of sushi from Bonsai Sushi, and the pulled pork sandwich from Guy’s Pig and Anchor Smokehouse was incredible. With a full belly I decided to head into the piano bar and listen to some wonderful music.

Next up we sat down to a 3 course dinner. The menu featured a wide variety of cuisine from each restaurant but since I already had sushi, pulled pork sandwiches, and rock shrimp tempura, I decided to go the Italian route. First, can I talk about the bread basket?! It was incredible and on par with any fine dining restaurant I have been to. The Focaccia bread melted in your mouth and the butter was served with a little olive oil and sea salt. For my appetizer I had Il Capitano’s Signature Arancini which also melted in your mouth and my main course was Cavatelli with veal and pork shank bolognaise. Now I am Italian and have been to some of the best restaurants in Italy, and I have to say this pasta was amazing! There is a difference with handmade pasta and it showed in this meal and the sauce was amazing. My only downfall was dessert. You guys I was too full to eat it! But it looked beautiful and my fellow travel agents looked like they were enjoying it!

A few other highlights from this ship that delighted me were the Carnival Culinary Experience, the Havana Bar, the kids waterslides and play area, as well as all the live entertainment and shows. The Carnival Culinary experience looks amazing and I was able to meet the chefs. The kitchen is beautiful and you can enjoy gourmet cooking classes with wonderful wine pairings. Perfect date night while the kids are in the kids club! The Havana Bar was beautiful and had fantastic music. And the live entertainment and shows will blow you away! I don’t want to give away too much but you will be on the edge of your seat.

A major highlight for me was the Hero Bar in honor of those who are currently serving or have served our country. It’s a beautiful space and what a great way to meet up with other service members, or for people like myself, to drop in and thank them for their service.

Last thing I will touch on are the accommodations. What I loved about this ship was that they had a large quantity of suites and larger rooms for families. It’s often hard to accommodate larger parties but the Carnival Panorama has taken care of that. The rooms are not cramped at all and the theming is spectacular. But I have to say on this ship, you won’t be spending much time in your room with everything they have on board!

I was really impressed and I am lucky it’s home port is so close to me. Thank you Carnival Panorama for broadening my travel horizons!