Our Marvelous Mouse agent Jen McGurn shares with us her recent experience at Sandals Royal Caribbean and Sandals Montego Bay! Protocols and procedures are always changing, be sure to check with your travel agent for the most up to date Covid requirements for your destination. If you do not have an agent reach out to us! We would love to curate your next adventure!
I recently had the opportunity to spend 5 days at Sandals Royal Caribbean Resort. During my stay, I toured the resort, as well as Sandals Montego Bay. Join me as I share information on both resorts, as well as talk about the health screening process required for entry into Jamaica and the safety protocols in place at the resorts.
Let’s start by talking about my trip preparation and arrival in Jamaica. Jamaica is requiring a negative COVID test for entry. At the time of this post, you need to be tested between 10 and 2 days prior to travel. My husband and I both tested at a local Urgent Care Facility and thankfully tested negative. Jamaica is very specific about the documentation you need to present in order to be allowed entry. This is where having a travel agent can be especially helpful! We literally saw people being denied entry because they did not have the proper paperwork! We made sure everything was in place, applied for our Travel Authorization and anxiously awaited our trip!
At our airport, we were required to present the appropriate forms and test results prior to check in. Once we arrived, all of our documentation was checked again at Customs. We booked a service called Club Mobay and I would never travel to Jamaica without it. We were greeted at the gate and escorted through the entire process. We bypassed a huge line and went straight through. The entire process took about one hour from touch down to resort shuttle.
Now, on to the fun stuff! Sandals provides complimentary transfers to and from your resort. For the transports, whether a shared shuttle or private vehicle (based on your room category), masks are required by the driver and all passengers. The 2 resorts in Montego Bay that I visited are a very short ride from the airport. We were greeted at the entrance with cool towels, water and porters who handled getting our luggage right to our room.
As guests booked in a Butler category room, we were taken to the Club Sandals lounge for private check-in. We were offered a variety of finger foods and beverages. We decided to toast the start of our vacation with champagne. Our Butler greeted us once check-in was complete and gave us a walking tour of the entire resort, even stopping to make sure we had the drink of the day right off the bat! He also gave us a complete overview of our room and asked what we would like to have our in room mini bar stocked with during our stay. Our room was absolutely beautiful! We had a large balcony that overlooked our semi-private pool, a King Size 4 Poster bed, and a jetted tub/shower combination. We also were located just steps from the main pool, dining and 2 bars!
Throughout our stay, we took advantage of the Water Sports that are included with your stay. We went snorkeling and enjoyed a ride on a glass bottom boat. We also spent quite a bit of time on the private island, which is just a short, complimentary boat ride away.
Let’s talk food and drinks! Between the two resorts, you have 21 Restaurants to choose from. They range from counter service options for pizza, sandwiches, Jerk Fish or chicken and Empanadas to full service, gourmet dining. There is something for even the pickiest eater. We primarily ate at our resort , but we did enjoy two of our favorite dinners at Sandals Montego Bay. We also loved Cafe de Paris, where we would go for iced coffee and sweet treats.
Alright, back to that Butler! Butler service is absolutely worth the splurge! Shout-out to Nicolas and Steve, our amazing Butlers. In addition to making dining and activity reservations for us, they also escorted us to dinner each night. Each night, they would check in to see what we would like in our cooler that they filled for us when they reserved us a spot on the beach. We were greeted by a treat or two each afternoon. We returned to fresh cookies, fruit and cheese plates, champagne, a bubble bath and flower petals on the bed. It was heavenly.
Having a Butler also means you can have room service. I awoke each morning to a delicious breakfast with fresh coffee and a Mimosa. Another perk of having a Butler is the private transfers to and from the airport. Nicolas escorted us to the BMW waiting for us on our final day, introduced us to our driver and loaded our bags into the car.
In addition to experiencing the resorts for myself, I also spent a day touring the resorts and seeing a wide variety of room categories.
I was so lucky to get to tour both an Over the Water Villa and and an Over the Water Bungalow! Check out my walkthrough below!
Regarding COVID, Sandals is taking every precaution to keep guests safe. As I mentioned, everyone entering the country must provide a negative COVID test. Temperatures are checked upon arrival and it is possible that you will be retested at the airport.
On resort, guests are only required to wear masks when using the shuttle service. Masks are optional the rest of the time. Staff is wearing masks at all times. Rooms are cleaned based on an 18 Touchpoint system. Rooms are cleaned and then sealed from the outside. The common areas throughout the resort are constantly being cleaned. Hand Sanitizer is also required when entering a dining or shopping are. Sandals has over 20 All Inclusive Resorts throughout the Caribbean. At each resort, there are numerous room categories. Being able to experience these resorts first hand is so important for me as your travel partner.
As a travel agent, I am familiar with each category and notice details you may not, such as which rooms have very high beds, whether there is a deep tub to step into or a Walk In Shower (or BOTH!), which rooms are closest to dining and which are right on the beach. So much goes in to choosing the best room for your wants and needs. I also have built personal relationships with the General Managers and Hotel Managers. They encourage us to contact them prior to our clients visiting so that they can take extra good care of them. Additionally, if an issue should arise, I know exactly who to call to get it taken care of ASAP!
If you are engaged, and dreaming of a destination wedding, Sandals is the place for you! Couples receive a free wedding ceremony with a 3 Night Stay. A wedding specialist is assigned to you and they help you create the wedding of your dreams!
Sandals Resorts are All Inclusive.
That means you do not pay extra for any of the inclusions below:
Drinks, including Top Shelf Alcohol
Round Trip Airport Transfers
If you are interested in planning a romantic escape, honeymoon, vow renewal or destination wedding at one of Sandals stunning Caribbean Resorts, please reach out to Jen or any of our Marvelous Mouse agents! We would love to help you plan an experience you will never forget!